For players 21 and over | Safe platform

Responsible Gaming at db8:
Keep the fun, avoid the harm

db8 believes entertainment is truly enjoyable only when it stays within limits. We are always here to help you keep your gaming safe and enjoyable.

Why is responsible gambling important?

Online betting and casino games are a great form of entertainment — but they only deliver a positive experience when the player stays aware of their budget, time, and state of mind. db8 always wants every player to enjoy a safe, fun, and controlled environment.

The core principle of responsible gaming is never to think of betting as a source of income. It is entertainment, where winning and losing are both normal. If you feel you are losing control over your play, use our tools right away or speak with our support team.

21+

To open an account and take part in betting or casino games at db8, you must be 21 years of age or older. Minors are strictly prohibited from opening accounts. We may request documents at any time to verify your age.

Our Protection Tools and features

db8 puts powerful control tools in your hands, so you can set your own limits on how you play.

Deposit Limit

You can set a maximum deposit amount for yourself on a daily, weekly, or monthly basis. The minimum deposit at db8 is ৳200 — but keep your limit even lower to match your budget. This limit takes effect immediately, but increasing it requires a 24-hour wait.

Time-Out

Use the time-out feature when you want to take a temporary break. Pause your account for anywhere from 24 hours to 6 weeks. During this period you will not be able to log in, making it easier to protect yourself from excessive play.

Self-Exclusion

If you feel your gaming is getting out of control, choose the self-exclusion option. You can close your account for 6 months, 1 year, or permanently. While exclusion is active, we will not send you any promotional messages.

Bet Limit

Set a maximum amount for a single bet to avoid losing a large sum on one wager. This limit applies to any game — from cricket betting to slots and live casino.

Loss Limit

Decide in advance the maximum amount you can lose within a set period. Once you reach that limit, your session will end automatically. This is a highly effective way to protect your finances.

24/7 Support

For any questions or concerns about responsible gaming, speak with our live chat support in Bengali at any time. Our trained team will help you use the right tools and get the support you need.

Warning signs of a problem

If you notice any of the following signs in yourself, it is time to pay attention. Responsible gaming means being honest about your own situation.

  • You feel a strong urge to keep betting in order to win back money you have lost.
  • Betting feels more important to you than family, friends, or work.
  • You feel restless, angry, or anxious when you try to stop playing.
  • You are spending money beyond the budget you set for betting.
  • You are hiding your gambling from family or friends.
  • You are taking on debt or dipping into your savings to fund your play.
  • Your sleep is suffering and your eating habits are becoming irregular.
  • You are spending more time or money on gaming than the limits you set for yourself.
  • You feel stressed or depressed after losing at a game.
  • You have tried to stop betting but have failed repeatedly.

Remember: Experiencing one or more of the signs above is not a sign of weakness — it is the right time to seek help. db8's support team is available in Bengali 24 hours a day. Reach out via live chat today or use the self-exclusion tool.

How to self-exclude

The self-exclusion process at db8 is simple and quick. By following just a few steps, you can temporarily or permanently close your account.

01

Log in to your account

Log in to your db8 account and go to the profile section.

02

Open the Responsible Gaming section

Find the "Responsible Gaming" option in your profile settings.

03

Choose a duration

Select from 6 months, 1 year, or permanent exclusion — whichever suits you.

04

Confirm

Once you confirm, your account will be closed immediately. If you run into any issues, get help via live chat.

Deposit and withdrawal information

Get to know db8's transaction limits to help you manage your budget responsibly.

Item Amount / Details Method
Minimum Deposit ৳200 bKash, Nagad, Rocket
Minimum withdrawal ৳800 bKash, Nagad, Rocket
Withdrawal time Within 1 Hour All methods
Personal deposit limit Daily / weekly / monthly — set by you Adjustable from account settings

The first step in responsible betting is never wagering beyond what you can afford. Set your budget before each session and stick to that decision.

Reach out for help

You are not alone in any difficulty. db8's support team and the resources below are here for you.

db8 Support Team

Live Chat
Bengali support available 24 hours a day, 7 days a week.
Email Support
[email protected]
Tool Access
The support team will help you set up self-exclusion, time-out, and deposit limits.

Principles of responsible gaming

  • Play for entertainment only, not as a source of income.
  • Set a fixed budget before you play and do not go beyond it.
  • Stay away from the urge to chase money you have lost.
  • Take regular breaks and spend time on other activities.
  • Never bet with borrowed money or funds meant for essential expenses.

Enjoy safe entertainment

Play responsibly at db8. Browse our games, FAQ, or cricket betting page — or contact our support directly with any questions.

Frequently Asked Questions

Here are answers to the questions you may have about responsible gaming.

It depends on the duration of your self-exclusion. For a 6-month or 1-year exclusion, your account may be reactivated once the set period ends — but you will need to speak with our support team first. For permanent exclusion, reopening the account is not possible.

Decreasing a deposit limit takes effect immediately. However, to increase a limit, you must wait through a 24-hour cooling-off period. This delay is intentional, to prevent impulsive decisions made in the heat of the moment.

No. db8 strictly enforces a 21+ age policy. No one under 21 may open an account or place bets. A copy of your national ID card or passport may be requested at any time to verify your age. Any account found to belong to a minor will be closed immediately.

A time-out is a short-term break (24 hours to 6 weeks) that temporarily suspends your account. Self-exclusion is long-term — 6 months, 1 year, or permanent. If you feel you just need a brief pause, choose a time-out; if the problem feels serious, self-exclusion is the better option.

Your account balance is kept safe during self-exclusion. Once the exclusion period ends, or if you submit a withdrawal request, our support team will assist you. For any questions, contact us at [email protected].

db8's live chat service is available in Bengali 24 hours a day, 7 days a week. Log in to your account at any time to start a live chat, or send an email to [email protected]. Our team will help you use the right tools and take the steps you need.